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Frequently asked questions

All inspection, realignment and calibration activities should be completed by competent persons.

During and following successful inspection, realignment and calibration the following information should be captured and retained for records and shared with the Asset Owner / Work Provider:

  • Name and address of the repairer.
  • Name and address of 3rd party contracted to complete the inspection, realignment and calibration if outsourced.
  • Vehicle make and model.
  • Vehicle registration.
  • Vehicle Identification Number (VIN)
  • Vehicle Mileage.
  • Date of calibration.
  • The competent person’s recordable proof of competence.
  • The equipment used to calibrate the vehicle systems.
  • The creation and maintenance of auditable and verifiable evidence of the calibration result.
The answer isn’t as simple as a yes or no. We would need to book a site visit to assess compatibility. The technology we use requires certain conditions to be met, which include but are not limited to, lighting, level floors and space around the vehicle.
There is a long list of reasons to use M&M ADAS Calibration Services instead of trying it yourself. Some of the reasons are: We have extensive experience in calibration; ADAS calibration equipment is costly and requires training and certification to be used; An ADAS calibration certificate can only be issued by a competent person holding the accreditation; All of our technicians are accredited; Very strict conditions are required and a dedicated space for static calibration, which has a minimum space requirement, level floor requirement and adaptable lighting. Vehicles with 360 Degree cameras require a lot of space around the vehicle to lay out the floor mats for calibration. Dynamic Calibration requires the vehicle to be driven on specific types of road for certain lengths of time sometimes lasting up to an hour after setting up. This requires experience, planning around other road traffic and road-testing insurance. Most workshops do not have the required space and resources to be able to meet these requirements.
Yes we can book your vehicle in for an assessment, diagnose the fault and provide a repair.
  1. We require that the vehicle has a full tank of fuel. This affects the weight of the vehicle and can have a major impact on correct calibration, it is also a requirement of the manufacturer.
  2. Vehicles should be fitted with full size wheels and inflated to the correct tyre pressure.
  3. No additional loads. Please remove any luggage and external racking such as roof boxes, even if they are empty.
  4. A recent 4 wheel alignment check and adjustment of toe if required, must be completed. We can arrange this if required.

Key words explained

Advanced Driver Assistance Systems.
Determining whether the ADAS sensor(s) are functioning correctly in line with the vehicle manufacturer’s technical specification.
The calibration of ADAS sensors without driving the vehicle.
The calibration of ADAS sensors by means of driving the vehicle on a road according to the vehicle manufacturers prescribed method.
Institute of the Motor Industry
Insurance Industry Requirements
National Body Repair Association